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Spyware And Adware Protection    Back

How to Protect Your Computer from Spyware and Adware

As if spam, viruses, and worms aren't bad enough. Adware and spyware are here to sap the remaining life out of your productivity and privacy. Cookies are harmless in comparison!

Adware is software that displays advertisements on your computer. These are ads that inexplicably pop up on your display screen, even if you're not browsing the Internet. Some companies provide "free" software in exchange for advertising on your display. It's how they make their money.

Spyware is software that sends your personal information to a third party without your permission or knowledge. This can include information about Web sites you visit or something more sensitive like your user name and password. Unscrupulous companies often use this data to send you unsolicited targeted advertisements.

We are receiving more and more questions about these threats. Many of you ask how you can tell if you have spyware on your systems and how to remove spyware if you find it. A small handful ask how to fix problems left over after removing spyware.

Is Your PC Affected by Spyware?

The main problem that most people notice with either kind of program is that they cause performance issues with their computers. For example, Internet Explorer might not work properly any more, your computer might hang more frequently, or your computer might slow down significantly. Removing spyware successfully is difficult enough to make preventing it in the first place a priority.

Unauthorized adware and spyware usually install on your computer covertly by using one of two methods:

  • Tricking you into clicking a link that installs it. Links to spyware can be deceptive. For example, a Web site that's trying to push spyware onto your computer might open a window that looks like a Windows dialog box, and then trick you by installing when you click a Cancel button to close the dialog box. Sometimes, spyware pushers will put a fake title bar in an empty window, and then install spyware when you try closing the window.
  • Installing freeware that includes it. For example, you might install a free file-sharing program that surreptitiously installs spyware on your computer. File-sharing programs can be a major conveyor of adware.

Once installed, spyware can transmit your personal information and download advertisements 24 hours a day. It can also hijack your browser settings, such as your home page or search page.

Protect against Spyware and Adware

Without help, you have no way to prevent adware or spyware. Old antivirus programs don't even prevent adware, since they didn't consider them viruses or worms. First, you usually give permission to install adware, although you do so unwittingly because adware and spyware pushers are deceptive. Second, adware doesn't behave like a typical virus or worm. They don't usually do actual damage to your computer, other than wrecking its performance, and they don't spread themselves using your address book. (Although some kinds of adware can break your anti-spyware tools.)

Things are changing for the better, though. Most popular antivirus products now include adware and spyware scanning.

Also, some Internet service providers (ISPs) are introducing protection from adware and spyware. Of course, to take advantage of the built-in protection that antivirus products and ISPs provide, you have to update to the latest versions, and keep the anti-spyware/adware signatures current.

Prevent Unwanted Installation

Companies pushing adware and spyware are relying on two things: your desire for free software and your gullibility. We've had people bring us their computers after they were seriously infected with adware. In some cases, the culprit was our customer's craving for free file-sharing software. The desktop was a mess with countless icons for programs that were downloaded from the Internet. What a state! What they didn't realize is that they gave implicit permission to install adware. They know better now.

Other customers Weren't hung up on freeware. Instead, they had a habit of clicking the Yes or OK buttons on every dialog box they see. Even suspicious-looking dialog boxes that don't pass close scrutiny. Of course, when a dialog box pops up asking if it's OK to install a new program, they click the Yes button.

The lesson that you can learn from our customers will help you prevent the installation of most adware and spyware:

  • Make sure the programs you install don't contain adware. Many freeware programs do include adware. It's how the publishers make their money. If you're not sure, read the license agreement carefully (these are usually shown directly or through links as part of the installation process). Also, check the publisher's Web site very carefully. If you're still not sure, search Google Groups for the name of the program and the keywords adware or spyware. If you don't find any postings about it, then you're probably OK.
  • Enable Internet Exporer's pop-up blocker to prevent adware and spyware pop-up windows. Much spyware installs after you click a deceptive link in a pop-up browser window. Install a pop-up blocker, and you won't even be tempted to click those links. Pop-up windows are annoying time wasters anyway, so you'll thank yourself later. If you're a Windows XP user, look for Service Pack 3 that includes a number of great security features, as well as a pop-up blocker for Internet Explorer.
  • Don't unwittingly install adware or software. If you do click what seems like an innocuous link, and then you see a dialog box, don't click the Yes button to install the software. If in doubt, however, do not proceed. This dialog box is your last line of defense, and you should only install programs from the Internet that you chose to install. This is akin to giving someone your credit card number who calls you at home. It's a different story if you called them. Installing Windows XP SP 3 also provides some help by suppressing unsolicited downloads of ActiveX controls (a popular vehicle for spyware).

Spyware scanners and some virus scanners with spyware signatures can help combat spyware. However, the best strategy is to be discriminating about what you choose to download and install.

Check Your Computer

If you're even thinking about scanning your computer for adware and spyware, then you're probably experiencing some of the symptoms I described earlier in this article. Those include instability, performance problems, or possibly a hijacked Web browser.

There is software specifically designed for detecting spyware and adware, and helping you remove it. The one with which I'm most familiar is Ad-aware from Lavasoft. This is the program that I recommend to most of my customers. A freeware version is available for use by individuals at home. A commercial version is also available for use in corporate environments. A program like Ad-Aware finds adware and spyware on your computer and then removes them. Another free scanner is Malware Bytes, which when used in conjunction with other scanners will pretty much eradicate all malicious software.

Tip: It's best to run antivirus and spyware removal tools in Safe Mode. This is because removal tools sometimes can't remove spyware from your computer while it's running.

Get More Help

If you've tried removing the malicious software and are still experiencing problems with your computer then please contact us on 01702 382380 or email info @ 1



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